Glitchy calls. Confusing applications. Lost messages. Disconnected remote team members. The telephone systems for your office need to be able to cover a lot of bases, and there’s nothing more frustrating than communication channels that just don’t meet your needs.
Luckily, business telephone systems have continued to evolve and include tools that align with newer business trends. Let’s take a look at 5 ways switching to a newer, more advanced platform with additional features, centralized tools, and smooth compatibility can be the perfect way to steer clear of these common pain points and make your office communication seamless.
1. Unify Tools
One of the biggest benefits of advanced telephone systems is that everything is centralized into one comprehensive, easy-to-use platform.
Messaging, calling, video conferencing, file sharing, and more can all be accessed from the same interface, and employees can easily transfer contacts and data from one service to another. This streamlines business comms and eliminates common hiccups that can lower productivity.
2. Facilitate Collaboration
Advanced telephone systems for offices are often accompanied by a suite of additional tools that give team members different modes of communication and collaboration to choose from. Features like video and conference calling, screen sharing, virtual whiteboards, and more all make it easier for employees to swap ideas and work through projects, even if they’re not in the office together.
3. Improve the Client Experience
Stress-free, prompt interactions are important to customers, and a more comprehensive telephone system can help you provide these streamlined communications.
Call queues, automated attendants, easy rerouting systems and more can all simplify customer communications and create a positive experience for them. Many telephone platforms can also integrate with CRM interfaces, making client management a seamless process.
4. Support Remote Team Members
With over 95% of the workforce wanting remote or hybrid work options, telephone systems for offices have to reach beyond just the next cubicle. VoIP systems make it possible for team members to call and message on any device, from anywhere with an internet connection. This gives you the opportunity to offer flexibility to employees and allows them to stay connected from afar.
5. Enhance Productivity and Limit Downtime
In the end, one of the best things about launching advanced telephone systems for your office is that team members will be able to work more efficiently. With high-speed connections, higher quality calls, presence information, simple file sharing, and so many comm channels to choose from, employees can maximize their time and make office communication effective and efficient.
Keep Your Team in Touch With Velocity IT
At Velocity IT, we know how important it is (and how difficult it can be) to stay connected with your team members in a way that’s effective, speedy, and simple. With our premium, personalized telephone services, you’ll be able to stay in touch with remote team members, support positive client experiences, enhance collaboration, and so much more.
Ready for reliable communication? Just fill out our quick form, and one of our techs will be in touch soon.
